Resolved -
This incident has been resolved.
Apr 3, 16:00 UTC
Identified -
The issue has been identified. The server restarted for an unknown reason, and when it came back up a network misconfiguration prevented it from reaching the internet. Our provider's panel can't contact the server to perform a full restart. Will have to wait for customer support to respond back. There is no ETA on service recovery.
Apr 2, 20:15 UTC
Investigating -
We are investigating why our server is unreachable.
Apr 2, 19:48 UTC